Shipping Info:

At Freedom Pet Supply, LLC we offer the fastest shipping possible at an affordable price. Your items won’t sit in a warehouse waiting to be processed. Orders processed before 1:00 PM Mon-Fri eastern time will be shipped the same day. Orders placed before 9:00 AM Saturdays will ship the same day. (Unless otherwise stated on item detail page.) We value fast and efficient shipping and work hard with our partners to provide the lowest cost and fastest transit times available, enabling us to deliver our products to locations around the globe.

Our “Fast N Free Two Day Delivery” promotion is usually delivered by FedEx Express or the United States Postal Service and their expeditious “Priority Mail” services. Tracking information will be provided via your registered email at the time an order is delivered to the carrier. Please review and track your package with the tracking number so that you will know when to expect delivery please report any delay in the original delivery estimate directly to us at Some items may require signature confirmation from an adult at the premises. We may choose at our sole discretion any means necessary or carrier necessary to deliver our products in a secure and efficient manner.

Cables and chains wear at varying rates depending upon multiple factors including environment, application, usage rate and weather conditions. Our warranty covers manufacturer defects exclusively. If you feel that your item failed prematurely do to a manufacturers defect, we will replace the product free of charge.