Helpful information regarding product installation, recommended uses, safety precautions and more.
Freedom Pet Supply, LLC offers the fastest shipping possible at an affordable price. Your item won't sit in a warehouse waiting to be processed for two days. It will get loaded onto a USPS truck within one business day or less and will arrive at most locations in two business days.
Orders processed before 2:00pm Mon-Fri eastern time will be shipped the same day. Orders placed before 9:00 AM Saturdays will ship the same day.
Our "Free Shipping" offers are usually delivered by the United States Postal Service and their expeditious "Priority Mail" services or the United Parcel Service. Tracking information will be provided via your registered email at the time an order ships. Please review and track your package with the tracking number so that you will know when to expect your package. Some items may require signature confirmation from an adult at the premises. We may choose at our sole discretion any means necessary or carrier necessary to deliver our products in a secure and efficient manner.
Cables and chains wear at varying rates depending upon multiple factors including environment, application, usage rate and weather conditions. Our warranty covers manufacturer defects exclusively. If you feel that your item failed prematurely do to a manufacturers defect, we will replace the product free of charge.